The Volkswagen Repair Guarantee* offers you genuine Volkswagen parts, Volkswagen trained technicians and high quality, genuine paint, ensuring your Volkswagen vehicle remains a Volkswagen vehicle throughout.
To make sure your car is repaired to the best possible standard, ask your approved bodyshop for a Volkswagen Repair Authenticity Guarantee certificate.
Your opinion is really important to both us and to Volkswagen and we would love to hear your thoughts on our service. Volkswagen will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us.
You should receive the invitation a few days after your vehicle is returned to you so please watch out for it in your email inbox, also please check your spam/junk folder just in case it’s in there.