Volkswagen

• VWG training technicians
• Only use Genuine parts and materials
• Use factory repair methods to ensure that vehicles are returned to factory approved standards
• Use state of the art VWG approved equipment
• Use VWG diagnostic equipment to ensure that all systems are set correctly after repair

Repair Authenticity Guarantee

The Volkswagen Repair Guarantee* offers you genuine Volkswagen parts, Volkswagen trained technicians and high quality, genuine paint, ensuring your Volkswagen vehicle remains a Volkswagen vehicle throughout.

To make sure your car is repaired to the best possible standard, ask your approved bodyshop for a Volkswagen Repair Authenticity Guarantee certificate.

Customer Satisfaction Survey

Your opinion is really important to both us and to Volkswagen and we would love to hear your thoughts on our service. Volkswagen will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us.

You should receive the invitation a few days after your vehicle is returned to you so please watch out for it in your email inbox, also please check your spam/junk folder just in case it’s in there.